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Replacement Vehicle

When you’re involved in an accident, losing access to your vehicle can be stressful and disruptive. At VHS Claims & Hire, we make sure you’re never left stranded. Our replacement vehicle service is designed to get you back on the road quickly and with as little hassle as possible — at no cost to you for eligible non-fault claims.

For Taxi & Private Hire Drivers

We understand that your vehicle is your livelihood. That’s why we provide like-for-like plated taxis — whether Hackney Carriage or Private Hire — so you can continue working without interruption. These vehicles are fully licensed, insured, and road ready, ensuring you don’t lose valuable income while your own car is off the road.

For Standard Motorists

We also provide replacement vehicles for non-taxi drivers. These vehicles are clean, comfortable, and insured, giving you peace of mind while your claim and repairs are being handled — again, at no cost to you for eligible claims.

How it Works:

At VHS Claims & Hire, we combine speed, reliability, and experience to make the claims process as smooth as possible. Our team provides same-day replacement vehicles and handles every step of your claim with a dedicated manager who keeps you updated via Whats App. With over 50 years of combined experience in industry, we ensure that eligible non-fault claims are managed efficiently and professionally — all at no cost to you.

Frequently Asked Questions

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Yes — our specialist claims management and support aim to streamline the process, helping you receive your replacement vehicle and resolve your claim faster. While exact times vary depending on each case, our experience shows that using our services can significantly reduce delays compared with managing a claim alone.

The setup process is quick and straightforward. Once we have your details, we handle all the paperwork and arrangements, so you can get your replacement vehicle and support without any unnecessary delays

Our service stands out because we specialise in taxi credit hire and provide a dedicated claim manager to guide you through every step. Unlike many other providers, we offer personalised support, regular updates via WhatsApp, and a focus on getting you back on the road quickly — making the entire claims process faster, simpler, and stress-free.

In many cases, we can provide a replacement vehicle on the same working day. Once your claim is started, our team acts quickly to get you back on the road with minimal delay.

Absolutely — from the moment your claim starts, you’ll be assigned a dedicated claim manager. They act as your single point of contact, handling all communication with insurers, repairers, and other parties involved. They’ll keep you updated regularly, answer any questions, and ensure your replacement vehicle and claim process run smoothly, so you can focus on getting back on the road without unnecessary stress or delays.

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We are a specialized Claims Management company that focuses on Taxi credit hire services. Our primary goal is to assist clients who have been involved in road traffic accidents by providing them with a replacement taxi vehicle.